🔍Troubleshooting

In this section, we'll address common issues that users might encounter while using our devices. We'll also provide guidance on how to resolve these issues to ensure a smooth experience.

Reporting Bugs and Issues

If you encounter a bug or an issue that is not covered in the documentation or you suspect a technical problem, please report it to our support team. To facilitate the resolution process, include the following information:

• A detailed description of the issue.

• Steps to reproduce the problem, if possible.

• Any error messages or warnings.

• Information about your device, lorawan network, and any other useful information.

Continuous Improvement

We are committed to improving the performance and user experience of our devices. Your feedback is valuable in helping us identify and address issues, so don't hesitate to reach out with any problems or suggestions.