# Troubleshooting ### **Reporting Bugs and Issues** If you encounter a bug or an issue that is not covered in the documentation or you suspect a technical problem, please report it to our support team. To facilitate the resolution process, include the following information: * A detailed description of the issue. * Steps to reproduce the problem, if possible. * Any error messages or warnings. * Information about your device, lorawan network, and any other useful information. ### **Continuous Improvement** We are committed to improving the performance and user experience of our devices. Your feedback is valuable in helping us identify and address issues, so don't hesitate to reach out with any problems or suggestions. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.yobiiq.com/welcome/user-manual-iq-opentherm/support-and-maintenance/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.